Return Policy

Returns

All Ferns & Fauna pieces—both living and non-living—are thoughtfully cared for, prepared, inspected, and quality-checked prior to leaving our care. Because many of our items are delicate and external conditions such as environment, handling, and care are beyond our control once a piece is purchased, we are unable to accept returns.

Contact Us

If you experience any issues with your terrarium, we’re happy to help! Reach out to us at fernsandfaunaterrariums@gmail.com with a clear photo of your terrarium and a brief description of your care routine. We will provide guidance to troubleshoot any concerns.

We appreciate your trust in Ferns & Fauna to bring nature into your space and are here to support you in keeping your terrarium thriving!